
Developing Organisations and Business Leaders
The watchword of the current era is "turbulence" with changes
driven by:
- globalisation
- changing technology
- restructuring
- limited resources
all of which leads to discontinuity, which when combined with
the speed of change produces a very dynamic and challenging
to the business environment.
The shift from an industrial economy to a knowledge economy has
created a new competitive landscape where the key competitive advantage
can be described as:
- the ability to increase the learning speed of your
organisation to adapt more quickly in an increasingly
fasterchanging marketplace; and
- not the learning speed of brightest few, but the execution
speed of the group as a whole.
As Charles Darwin put it, "It is not the strongest of the species
that survive, nor the most intelligent, but the ones most responsive
to change".
To be successful in this environment, we need leaders who
are capable of:
- unleashing the capacity that exists throughout
the organisation;
- managing change naturally; and
- mobliising commitment toward learning.
In the new competitive landscape the speed at which a corporation
can learn and employ new knowledge is a decisive factor in competition.
It is not enough to learn and to work. Learning and working
must be integrated. Only then can a corporation become a
learning organisation. This integration of learning and working
can be described as action learning.
Action learning
- views learning as acquired in the midst of action and dedicated
to the task at hand
- sees knowledge creation and utliisation as collective activities.
Trends In Executive Development Paradigms
In Transition
The global trend in executive development is away from classroom
and business schools with the traditional approaches of infrequent
programs, lectures and case studies, to the new paradigms of business
driven, continuous, lifelong action learning including:
- facilitated learning sets
- coaching
- individual, team and organisational learning
- benchmarking
- reflection
- knowledge creation.
Research indicates that the most effective form of individual and
organisational development is what is referred to as business driven
(addressing real business issues) action learning.
Business Driven Action Learning
- Is focused on results business and behavioural change
- Is holistic and practical in approach
- Is used to assist leaders, individuals, teams and the entire
organisation to address their business and strategic learning
requirements
- Is highly tailored and adaptive to different and changing organisation
cultures

Action Learning and Discontinuity
"Action Learning must be the permanent state of the organisation.
If we face discontinuity, and our past does not prepare us
for the future, then we have no option but to learn from our
own action. Moreover, action learning is the one process able
to link periods of continuity with periods of transformation.
Organisations need to develop the philosophies and systems
that will turn every collaborative subsystem into an action
learning community." (Limerick, Cunnington and Crowther, 1998.)
Return On Investment And Benefits
Leading business organisations throughout the world are finding
that Business Driven Action Learning is providing a positive return
on investment and making a significant difference in their business:
Johnson & Johnson:
"Business driven action learning has significantly enhanced Johnson
& Johnson's leadership development and has assisted us in improving
our business by exploring new and exciting business opportunities.
For over three years now, in all parts of the world, and with the
participation of our customers and key stakeholders, the use of
business driven action learning in our executive development programs
has been instrumental in rekindling a sense of purpose, as well
as commitment and passion on our credo values with outstanding business
results." (Wliliam C. Weldon, Worldwide Chairman, Pharmaceuticals
Group, Member of the Executive Committee, Johnson & Johnson.)
DOW Chemical Company
"In today's fast paced highly competitive business world, knowledgeable
leaders at every level are our only true competitive advantage.
We've found that hands on action learning is the best way to align
and motivate an organisation to leverage that knowledge for competitive
advantage." (Larry Washington, Vice President EH&S, Human Resources
and Public Affairs, Dow Chemical Company.)
Phillips
"Phillips Electronics has been highly committed to using action learning,
with application in Corporatelevel issue assignments, Business Unit
strategy development projects, and particularly in the major turnaround
operation of the early nineties. We have benefited substantially
from the great many business improvements and from the broad management
development achieved." (Frits Schuitema, Managing Director - Belgium,
Royal Phillips Electronics.)
Heineken Consortium
"Real progress in business is only achieved by corporations
and individuals trying out creative ideas and making them
work, by running into problems and solving them, by pooling
talent and scoring with it, and most of allÉby having fun
and learning while doing. Business driven action learning
is a superb vehicle for achieving this." (Gerard van Schaik,
President, European Foundation for Management Development,
former Chairman of the Executive Board of Heineken.)
If you are interested in exploring the application of Business
Driven Action Learning in your business, why not talk to Bill
Andrew, Director of AECorganisational consulting -
Bill has been working with organisations using action learning
for a number of years and will be keen to share his experience
with you.
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