AECgroup Privacy Policy

The AEC Group recognises the importance of your privacy and understand your concerns about the security of your personal information. We are committed to protecting the personal information about you which we hold. This privacy policy describes generally how we manage your personal information and safeguard your privacy.

The National Privacy Principles
From 21 December 2001, most private sector organisations in Australia, must by law comply with the National Privacy Principles subject to the Privacy Act 1988 (Cth) ("NPPs"). We are bound by the NPPs.

Collecting personal information about you
We only collect personal information that is necessary for us to perform our functions. The kinds of personal information we collect and hold will depend upon the services you request from us. However, it may include:

• information you give us when we undertake a specific task for you;
• information we collect in the course of conducting market research for clients; and
• communications between us and you.

We also collect some information from you when you use our website www.aecgroupltd.com. Your use of the facilities and services available through our website will determine the amount and type of information which we collect about you. Some of this information will not be personal information because it will not reveal your identity.

The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you accept an invitation to attend a seminar or conference, receive our newsletter AECascent or information you provide to us when you send us an email.

Using and disclosing your personal information
We respect your privacy. Any personal information which we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our functions as professional consultants.

We may also use your personal information to provide you with information about other services offered by us (such as upcoming conferences). If you would prefer not to receive this information, please let us know and we will respect your request.

Access to your personal information
In most cases, you can gain access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the NPPs.

We encourage all requests for access to your personal information to be directed to the Privacy Officer by email aec@aecgroupltd.com or by writing to the address below.

We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use, may require further time before a response can be given. In some cases, consistently with the NPPs, we may refuse to give you access to personal information we hold. This includes circumstances where giving you access:

• would be unlawful;
• would have an unreasonable impact on other people's privacy;
• would breach commercial-in-confidence requirements; or
• would prejudice activities carried out by, or for, a law enforcement agency.

If we refuse to give you access we will provide you with reasons for our refusal.

Generally, if you request us to do so we will amend information about you held by us which is inaccurate, incomplete or out of date. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.

What to do if you would like more information about how we manage your personal information or wish to complain about a breach of your privacy

If you would like more information about the way we manage personal information which we hold about you,or are concerned that we may have breached your privacy and wish to make a complaint, please contact us by email, fax or mail at the following addresses:

• email address: aec@aecgroupltd.com;
• postal address: please attention "Privacy Officer" PO Box 5804MC Townsville QLD 4810; or
• facsimile number: (07) 4771 5550.

Changes to our privacy policy
From time to time it may be necessary for us to review and revise our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to this privacy policy by posting an updated version on our website www.aecgroupltd.com.